Cancellation Policy

At American Dream Window Cleaning, we understand that sometimes life gets in the way and schedules change. However, as a small business, cancellations can significantly impact our team and operations. To ensure fairness for both our clients and our business, we’ve put the following cancellation policy in place: Cancellation notice: If you need to cancel or reschedule your cleaning service, please notify us at least 24 hours before your scheduled cleaning appointment in writing via text or email. This allows us time to adjust our schedule and possibly fill your spot. Late cancellations: Cancellations made less than 24 hours in advance will incur a cancellation fee equal to the $100.00 reservation fee you paid to reserve your appointment. This fee helps cover the time and resources we’ve reserved for you. No-shows: If we arrive at your location and are unable to gain access, and you haven’t canceled within the required notice period, you will be charged a cancellation fee equal to the $100.00 reservation fee you paid to reserve your appointment. How to cancel: Cancellations must be made in writing via text at 561-247-2866 or email at Bradford@AmericanDreamWindowCleaning.com. Please include your name, appointment date, and time in your message. We greatly appreciate your understanding and cooperation. Our policy helps us provide the best service possible for all of our clients.

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